Program Summary: Stakeholder Engagement is a direct reflection of an organization’s culture, employee and customer engagement, leadership and reputation. It is a broader more inclusive process that has the success of the organization and those it impacts as its...

Program Summary: A motivated employee is highly innovative, productive and efficient, which is critical in leading people toward achieving business goals. With mastery of this Competency, individuals will gain a clear understanding of motivational factors. They come...

Program Summary: Leaders motivate people to work collectively to achieve personal and organizational goals. Developing personal leadership skills is the key to career success. Leadership style is fluid and should be adapted to the particular demands of the situation,...

Program Summary: Everyone is limited to the same 1,440 minutes each day and we all need to maximize this one irreplaceable asset. Effective leaders understand the difference between task management and multi- tasking and also recognize the impact that focused attent...

Program Summary: Business ethics is one of the most important factors in long-term success, as it impacts leadership quality, productivity and the bottom line. Business ethics is the ability to distinguish between “right” and “wrong.” Individ...

Program Summary: Workplace conflicts are inevitable. It is when conflicts go unaddressed that they have a negative impact on productivity, team work and leadership. Using conflict resolution strategies in the workplace helps maintain a healthy work environment. Eff...

Program Summary: Gayle Higgins will share the history of Community Health Workers and outline their vital role as a member of the healthcare team providing targeted asthma care.

Program Summary: Professionalism extends beyond the face-to-face environment into the tech world as social media becomes more relevant to individual and organizational success. Professionalism and respect for others, whether in-person or on-line makes a positive fir...