Posts In Category "F.A.Q."

Does my year of access with All-Access Pass start on my purchase date, or when I enroll in a course?

  Nov 8th, 2018   -     All Access Pass, F.A.Q.   -  

It will begin on your date of purchase. Read More →

How do I get my Course Certificate?

     -     F.A.Q.   -  

After you complete and pass your Post Test, you should be granted with a screen which has a “Get my certificate” button. After you click on this it will take you to your official certificate granting you credit! Read More →

What is the CE Credit Policy for Webinars and Free Courses

     -     F.A.Q., Webinar   -  

AltusLearn will continue to offer free webinars and courses on a weekly basis, however in order to earn the CE credits for them you must be an All-Access Pass subscriber. Once you’ve activated your All-Access Pass (available monthly or annually!) subscription, you will have access to almost all of the courses in our library, premium […] Read More →

How do I use the CE Wallet?

     -     Enrollment, F.A.Q.   -  

To access the CE Wallet, you need to select the “My Account” tab on the top of your screen and select “My Wallet” under the drop down menu. Courses taken on AltusLearn are automatically added to your CE Wallet. You can also add courses taken elsewhere by entering them in the “Add Credits” tab. Depending […] Read More →

How do I update my credit card?

     -     F.A.Q., Payment   -  

To update your credit card, you need to select the “My Account” tab on the top of your screen, and then select “Payment Profile” on the dropdown menu. Read More →

How do I contact Client Support?

     -     F.A.Q., Support   -  

You can contact client support at client.support@altuslearn.com or at (608)-259-1216 Read More →

I have an All-Access Pass, but how do I cancel enrollment in a specific class?

     -     Enrollment, F.A.Q.   -  

You can contact client support at client.support@altuslearn.com or at (608)-259-1216 Read More →