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COURSE OVERVIEW

5G Leadership Skills: Conflict Resolution (CE Nurse)

5G Leadership Skills: Conflict Resolution (CE Nurse)
CE 1 Interactive
Course Credit Type
CE 1
Course Category
General
Course Format
Interactive
Course Credit
1
Course Cost / Access
$44.99
Program Summary

Workplace conflicts are inevitable. It is when conflicts go unaddressed that they have a negative impact on productivity, team work and leadership.

Using conflict resolution strategies in the workplace helps maintain a healthy work environment.

Effective conflict resolution can ultimately lead to personal and professional growth and can also positively impact a leader’s effectiveness and reputation.

Learning Outcomes:
  • Learn to identify potential sources of conflict.
  • Learn strategies for conflict resolution.
  • Explore how to de-escalate and defuse conflict.
  • Master tools to manage and decrease chances of potential conflict.