Program Summary: Process improvement efforts often fail without team buy-in and strong follow through. In this course, the listener will learn how to get the team on board and drive it home by designing a trial, communicating the benefits, and managing it effectively...

Program Summary: Course Outline for Process Improvement Fundamentals: A Lens and a Language Patient, customer, and employee pain points can only be eliminated after thoroughly understanding the process. This webinar will teach the student how to define process el...

Program Summary: This educational presentation will articulate how both organizations and individuals can build their collective data literacy. We will share case studies describing how leading health organizations have approached this problem as well as our healthca...

Program Summary: The presentation starts with an interview with world thought leader Joe Mull. Joe works with healthcare organizations that want their practice leaders and employees to engage, inspire and succeed. Then, your host, Jeff Tobe delves into the realm o...

Program Summary: Bullying and Incivility in the workplace has never been more of a problem than it is in healthcare today. Dr. Renee Thompson, DNP, RN, is an adult clinical practice and professional development expert. After more than 25 years as a clinical nurse, n...

Program Summary: This eLearning course introduces how healthcare policy is quickly shaping the informatics tools that collect, store, and report patient care data. This context is essential to understand pressures on providers as they use certified electronic health...