5G Leadership Skills: Conflict Resolution (CE Nurse)

Course Format: Interactive

Course Credit Type: CE Nurse

Course Credit: 1.00

Rewards Points Earned: 25

Course Category: *Nursing, **Self-Study/On-Demand, Soft Skills

Faculty: Dr. Mary Cowan

Course Producer: Alpha UMi Inc.

Course Cost: $44.99 | Included in All-Access Pass

Mobile Friendly: No

Course Release Date: November 20, 2019

Course Expiration Date: November 20, 2021

Program Summary:

Workplace conflicts are inevitable. It is when conflicts go unaddressed that they have a negative impact on productivity, team work and leadership.

Using conflict resolution strategies in the workplace helps maintain a healthy work environment.

Effective conflict resolution can ultimately lead to personal and professional growth and can also positively impact a leader’s effectiveness and reputation.

Learning Outcomes:

Learn to identify potential sources of conflict.
Learn strategies for conflict resolution.
Explore how to de-escalate and defuse conflict.
Master tools to manage and decrease chances of potential conflict.

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