5G Leadership Skills: Emotional Intelligence (CE Nurse)
For all interpersonal interaction, Emotional Intelligence (EI) is increasingly recognized as one of the most important skills an individual can have.
It is the basis for all types of productive communication and collaboration, it also lays the foundation for resilience.
Individuals will gain insight into the principals of EI and understand how to apply what they learn to optimize their professional performance and working relationships.
- Define and understand the importance of EI.
- Recognize how EI can strengthen relationships and create positive organizational cultures.
- Determine how EI can positively impact stress management and work satisfaction.